Returns and Refunds Policy
- Home
- Returns and Refunds Policy
At Finn Wander, we want you to feel confident in your purchase. If for any reason you are not satisfied with your order, you may request a return within 7 days of receiving your item.
Return Eligibility
To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging. Please include any tags, labels, or accessories that came with the product.
How to Request a Return
To initiate a return, contact us at [email protected] with your order number and the reason for the return. Our team will guide you through the return process.
Return Shipping
Customers are responsible for the cost of return shipping unless the item received was incorrect or defective. We recommend using a trackable shipping service to ensure your return reaches us safely.
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method. Processing times may vary.
Non-Returnable Items
Items that are worn, damaged due to use, or returned beyond the 7-day window are not eligible for a refund.
Questions?
If you need assistance with a return, contact our support team at [email protected]. We’re here to help.